FAQs

What is the active ingredient in all MEDI+KURIN HOCl range of products?

The active ingredient in all MEDI+KURIN HOCl range of products is Hypochlorous Acid (HOCl), which is produced via Electrolyzed Water Technology. HOCl is a non-toxic, natural germ killer that is also found produced by the white blood cells in our bodies.

How does Hypochlorous Acid (HOCI) kill bacteria and viruses?

Hypochlorous Acid (HOCl) is the same naturally-occurring molecule produced by human white blood cells to fight invasive bacteria and viruses in the human body. The HOCl molecule kills bacteria by attacking the cell membranes, “burning” through the cell wall and flooding the cell. Once inside the cell, HOCl oxidizes biological matter, causing the cell membrane to rupture, resulting in the subsequent death of the bacteria.

Why do i smell chlorine?

Upon first use, MEDI+KURIN HOCl has a slight scent similar to chlorine, bleach or a swimming pool. This smell is actually from a by-product called chloramines, which are inactive compounds released when bacteria or virus cell membranes break down. The more frequently it is used, the fewer surviving proteins (a.k.a cell membrane material) will be available for the next disinfection. Essentially, the more you use it, the less odor there will be. Chloramines are different from chlorine, which is one of the harmful by-products from bleach. Please rest assured that MEDI+KURIN HOCl is NOT diluted bleach.

How is Hypochlorous Acid (HOCI) different from bleach?/ How is MEDI+KURIN HOCl different from bleach?

While both Hypochlorous Acid (HOCI) and bleach include chlorine, they have different chemical formulas and hence, different properties. Please rest assured that MEDI+KURIN is NOT diluted bleach.

Sodium Hypochlorite (NaOCl)= main ingredient in bleach
Hypochlorous Acid (HOCl) = active ingredient in MEDI+KURIN

Hypochlorous Acid (HOCI) is the same substance produced by our white blood cells to fight infections, and has been found to be much more effective than bleach or even alcohol in disinfecting, without any harmful by-products. Hypochlorous Acid (HOCI) is most effective at a neutral pH of 5-6.5. Sodium hypochlorite/bleach exists at pH 11-13, which is highly alkaline and corrosive. When in contact with the skin or eyes, it causes irritation and potential burns. HOCl is widely used in applications where gentleness is critical such as optometry, veterinary care, and wound healing.

Is MEDI+KURIN HOCl safe if ingested?

MEDI+KURIN HOCl contains no toxic chemicals or additives, and therefore poses no harm when accidentally ingested in small amounts. Still, it is not recommended to be ingested frequently or in large amounts.

What are the applications of Hypochlorous Acid (HOCI)?

Hypochlorous Acid (HOCl) is commonly used for hand sanitizers, surface disinfectants, fogging or fumigation, and even as a disinfectant for washing fruit or fresh-cut vegetables.

Why don’t I find more HOCl products if their ingredients are so simple?

Only up until recently, the overwhelming drawback to its widespread use was the lack of shelf stability. HOCl reacts very easily and quickly turns back into salt and water. Now, HOCl is manufactured in a way that allows it to be stable for much longer, allowing it to be sold commercially. Secondly, the technology required to produce HOCl is relatively expensive, even when the ingredients are simply salt and water.

How long do MEDI+KURIN HOCl range of products can last?

Please refer to the dates on the product packaging. For optimal shelf life, store in a cool and dry place away from direct sunlight or heat sources.

Does MEDI+KURIN HOCl range of products contain synthetic fragrances or artificial preservaties?

No, MEDI+KURIN HOCl range of products does not contain any synthetic fragrances, alcohol, bleach, ammonia, phenols, dyes or colouring, parabens, preservatives, SLS or SLES.

What are your ingredients?

MEDI+KURIN Hand Sanitizer Spray has a high concentration of Hypochlorous Acid, an active antibacterial ingredient formulated through electrolysis

Does MEDI+KURIN Hand Sanitizer Spray contain alcohol?

MEDI+KURIN Hand Sanitizer Spray does not contain any alcohol. The active antibacterial and sanitizing agent is Hypochlorous Acid (HOCI), which is proven effective against 99.9% of bacteria, germs, and viruses.

How do I use MEDI+KURIN Air Mist with my humidifier?

Pour MEDI+KURIN Air Mist into your humidifier and do not dilute with water. Switch your humidifier on for a minimum of 2 hours a day to disinfect and kill harmful airborne bacteria, germs, and viruses.

What safety precautions are necessary?

It is highly recommended to leave the room only with materials meant for disinfection (without any individuals in), so to completely contain the vapor in the room during the disinfection process. This allows the entire room to come in contact with surfaces, even on the undersides of the bed, tables or chairs. After disinfection, ventilate the room.

Is it safe on food and can it be inhaled?

Yes, MEDI+KURIN Air Mist is safe on food and does not cause harm when ingested or inhaled in small amounts. However we do not recommend staying in the room during the misting process, as this may prevent the removal of harmful airborne bacteria, germs and viruses from being carried out effectively.

Should I keep the humidifier on throughout the whole day?

It is recommended to have a minimum of 2 hours of misting a day to disinfect an indoor space that is around 800 sq ft to 1200 sq ft in size.

How much should I use to fill up the humidifier at one time?

It’s recommended to pour just enough Air Mist for 2 hours of misting a day. Do not overfill and expose the water to the air as it will reduce the efficacy of the solution.

Do I need to dilute Air Mist with water?

Do not dilute with water. Pour MEDI+KURIN Air Mist into your humidifier without adding any water to effectively disinfect and sanitize the indoor space.

What is the ratio of water to mix with Air Mist?

Do not dilute with water. Pour MEDI+KURIN Air Mist into your humidifier without adding any water to effectively disinfect and sanitize the indoor space.

How long can 1 liter of Air Mist last?

This depends on your humidifier model. On average, 1 liter of Air Mist can last for 8-15 hours.

If I have a 5 liter humidifier, do I have to use 5 liter of MEDI+KURIN Air Mist then?

No, you only need to pour just enough Air Mist for 2 hours of misting per day. Do not overfill and expose the water to the air as it will reduce the efficacy of the solution.

Which humidifier models are compatible with MEDI+KURIN Air Mist?

MEDI+KURIN Air Mist can be used in all vaporizer or ultrasonic humidifiers in the market.

Can Air Mist be used with the Rainbow Air Cleaner?

It is recommended to use a vaporizer or ultrasonic humidifier model.

Is Air Mist water-based or oil-based?

MEDI+KURIN Air Mist is water-based and formulated using Electrolyzed Water Technology.

Can I use essential oils with Air Mist?

Do not mix MEDI+KURIN Air Mist with essential oils. If your humidifier was previously used with essential oils, it is recommended to wash and clean the tank first before pouring in MEDI+KURIN Air Mist.

Can it also be used for surface disinfecting as well?

Yes, MEDI+KURIN Air Mist is effective in sanitizing and eliminating bacteria, germs, and viruses on surfaces, even on the undersides of the bed, tables or chairs.

After using essential oil in the humidifier for aromatherapy, can I pour MEDI+KURIN Air Mist into the humidifier immediately to sanitize the indoor space?

No, it’s recommended to clean your humidifier thoroughly before you use the MEDI+KURIN Air Mist.

How do I use MEDI+KURIN Multi-Surface Disinfectant Spray to sanitize my home?

First, the surface needs to be free from any dirt, dust, or grease. Next, spray MEDI+KURIN Multi-Surface Disinfectant Spray onto the surface. For non-porous surfaces, leave it on for about 30-60 seconds before wiping with a lint-free cloth or kitchen towel. Do not dilute with water or rinse off.

What surfaces can I spray the product on?

MEDI+KURIN Multi-Surface Disinfectant Spray is suitable for disinfecting wood, glass, metal, stainless steel, fabric, plastic and tiled surfaces, among others. Use it on areas such as doorknobs, garbage areas, toys, kitchen appliances, food preparation area, shower area, office space, car interiors, and more.

Is this product safe for kids and pets?

Yes, MEDI+KURIN Multi-Surface Disinfectant Spray is formulated without parabens, phthalates, dyes, synthetic fragrances, alcohol, bleach, or any harsh chemicals. It is non-toxic and safe around kids and pets.

Is this product food-safe?

MEDI+KURIN Multi-Surface Disinfectant Spray is non-toxic, safe to be used on food preparation surfaces, and it poses no harm if accidentally ingested in small amounts. However, we strongly advise that the product is applied for external use only.

How do I use MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Cats) on my wounded cat?

Spray onto the wounded area. Move excess hair from the wound area if necessary. Do not rub into the wound area especially on sore inflamed skin and no rinsing necessary. Repeat 3-4 times per day and use it for each bandage change.

Is it safe to spray MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Cats) around the mouth, nose, ears and eyes?

Yes, it is safe for use around the mouth, nose, ears, and eyes of your cat. MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Cats) is non-toxic and does not cause a harmful reaction to your cat. Furthermore, it is also safe if licked or ingested in small amounts.

What happens if my cat licks the sprayed area?

MEDI+KURIN PettoGard Wound and Disinfectant Spray (for Cats) uses the same active ingredient, Hypochlorous Acid, that is widely used in dental treatments and surgeries. Our water-based solutions are non-toxic, fragrance-free, and chemical-free. In small amounts, they will not cause any harmful side effects if your cat licks the sprayed area.

In which scenario is best recommended to use MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Cats)?

It is best recommended for cat which is having hot spots, skin ulcers, rashes, irritation, bite wounds, scratches, pressure sores, cat acne, and cat anal glands. This water-based formulation has a high percentage of Hypochlorous Acid (HOCl) which is effective to prevent potential infection, wound flushing and wound repair. It also speeds up the healing process and prevents future flare-ups.

Can MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Cats) be used on dogs?

Yes, you can use it on cats but it is recommended to use MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Cats) which is specially formulated for cats which will be more effective due to the difference in concentration of active ingredients.

Is it safe to use on young kittens or pregnant cats?

Yes, it is safe to be used on cats of all ages at all life stages.

Is this product harmful towards human skin?

No, it is a non-toxic and no chemical product. It is safe and non-toxic to human skin, hence it is also harmless to your pets too.

Can MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Cats) be used on other furry pets? (e.g. hamster, rabbit, )

Yes, you can use it on other furry pets but it is not tested on the efficacy or effectiveness of other animals. It is best recommended to use it on cats only.

Will it cause cat’s hair to fall off at the spray area?

No, we’ve not received any feedback from pet owner that it causes cat’s hair to fall.

Can it clean/kill fleas and ticks?

No, but you can spray it onto cats which can help reduce and kill the eggs of fleas or ticks to stop the infestation to continue spreading.

Can I use MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Cats) to clean eye/ear infections?

It can be used on wounds and issues of the ear. As it pertains to the eye, our product is not tested specifically for the eye infections yet. It is recommended to visit your nearest veterinarian for eye infections related issues. 

Is it suitable for Cats with sensitive skin?

Yes, it works best to help relieve your cat’s itchy skin and prevent skin infection, which occurs commonly in cats with allergies.

Can I bathe my cat after spraying MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Cats)?

You can spray before or after bathe your cat. Not only is it suitable to disinfect and help in wound healing, it also kills odor causing bacterias.

How do I use MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Dogs) on my wounded dog?

Spray onto the wounded area. Move excess hair from the wound area if necessary. Do not rub into the wound area especially on sore inflamed skin and no rinsing necessary. Repeat 3-4 times per day and use it for each bandage change.

Is it safe to spray MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Dogs) around the mouth, nose, ears and eyes?

Yes, it is safe for use around the mouth, nose, ears, and eyes of your cat. MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Dogs) is non-toxic and does not cause a harmful reaction to your dog. Furthermore, it is also safe if licked or ingested in small amounts.

What happens if my dog licks the sprayed area?

MEDI+KURIN PettoGard Wound and Disinfectant Spray (for Dogs) uses the same active ingredient, Hypochlorous Acid, that is widely used in dental treatments and surgeries. Our water-based solutions are non-toxic, fragrance-free, and chemical-free. In small amounts, they will not cause any harmful side effects if your dog licks the sprayed area.

In which scenario is best recommended to use MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Dogs)?

It is best recommended for cat which is having hot spots, skin ulcers, rashes, irritation, bite wounds, scratches, pressure sores, cat acne, and cat anal glands. This water-based formulation has a high percentage of Hypochlorous Acid (HOCl) which is effective to prevent potential infection, wound flushing and wound repair. It also speeds up the healing process and prevents future flare-ups.

Can MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Cats) be used on dogs?

Yes, you can use it on dogs but it is recommended to use MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Dogs) which is specially formulated for dogs which will be more effective due to the difference in concentration of active ingredients.

Is it safe to use on puppies or pregnant dogs?

Yes, it is safe to be used on dogs of all ages at all life stages.

Is this product harmful towards human skin?

No, it is a non-toxic and no chemical product. It is safe and non-toxic to human skin, hence it is also harmless to your pets too.

Can MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Dogs) be used on other furry pets? (e.g. hamster, rabbit, )

Yes, you can use it on other furry pets but it is not tested on the efficacy or effectiveness of other animals. It is best recommended to use it on dogs only.

Will it cause dog’s hair to fall off at the spray area?

No, we’ve not received any feedback from pet owner that it causes dog’s hair to fall.

Can it clean/kill fleas and ticks?

No, but you can spray it onto cats which can help reduce and kill the eggs of fleas or ticks to stop the infestation to continue spreading.

Can I use MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Dogs) to clean eye/ear infections?

It can be used on wounds and issues of the ear. As it pertains to the eye, our product is not tested specifically for the eye infections yet. It is recommended to visit your nearest veterinarian for eye infections related issues. 

Is it suitable for Dogs with sensitive skin?

Yes, it works best to help relieve your dog’s itchy skin and prevent skin infection, which occurs commonly in dogs with allergies.

Can I bathe my cat after spraying MEDI+KURIN PettoGard Wound And Disinfectant Spray (for Dogs)?

You can spray before or after bathe your dog. Not only is it suitable to disinfect and help in wound healing, it also kills odor causing bacterias.

What are the benefits of paraben free?

Parabens are synthetic chemicals and are widely used as a preservative in cosmetics, pharmaceuticals, and foods. Studies show there are possible negative side effects to paraben use.

How many washes can you get per bottle?

Compared to conventional pet shampoos sold in supermarket aisles, PettoGard® Foam Shampoo users find that our foaming pump extends the life of the shampoo since it is used much more efficiently. The actual amount of washes depends on the size of your pet as each animal requires different amounts of shampoo.

Is PettoGard Flea & Tick Foam Shampoo suitable for any coat type?

Yes, PettoGard® Flea & Tick Foam Shampoo conditioning agents are formulated for all coat types.

How many washes to completely get rid of the fleas and ticks?

Neem oil extracts are a more natural route to fight fleas on your pet. As neem oil extracts are gentle to the skin, once a week bathing is recommended for flea prevention. PettoGard® Flea & Tick Foam Shampoo works for up to 7 days, so you’ll need to bathe your pet regularly to get rid of fleas throughout the fleas’ life cycle. However, when the infestation is reduced and your pet’s condition has improved, you can gradually reduce the frequency of shampooing your pet with PettoGard® Flea & Tick Foam Shampoo.

It is hard to estimate how many washes to completely get rid of the problem. If the ticks and fleas problem persists after using the shampoo, please consult your vet.

Is this shampoo safe around the eyes? Is it tearless?

Yes, PettoGard® Flea & Tick Foam Shampoo is safe to use around the pet’s eye area. However, it is not considered a tearless shampoo. If the product gets into the animal’s eyes, simply rinse well and flush with water to alleviate any chances of discomfort or irritation.

How often can I wash my pet with PettoGard® Flea & Tick Foam Shampoo?

PettoGard® Flea & Tick Foam Shampoo contains no harsh chemicals so they are gentle enough to use as often as you desire. It depends on how active your pet is, and whether they spend most of their time outdoors or indoors. Bathing your furry kids can help reduce itchiness, wash allergens away, and prevent infestation of ticks and fleas.

Can PettoGard® Flea & Tick Foam Shampoo be used on puppies and kittens?

Yes, it is safe for puppies and kittens.

Can I use PettoGard® Flea & Tick Foam Shampoo on cats?

Yes, it is safe to use on cats and dogs.

Can I use PettoGard® Flea & Tick Foam Shampoo on my animal when pregnant?

PettoGard® Flea & Tick Foam Shampoo can be used on pregnant or lactating animals with no concerns.

Does it need to be rinsed?

Yes, PettoGard® Flea & Tick Foam Shampoo needs to be rinsed off the animal. PettoGard® Flea & Tick Foam Shampoo has been specifically formulated to be easy to rinse and leave the coat optimally conditioned.

Does PettoGard® Flea & Tick Foam Shampoo need to be left on the animal for a time period before being rinsed off?

No, there is no specific time requirement. The medicated shampoo is intended to aid in the treatment or relief of certain skin conditions.

Can the PettoGard® Flea & Tick Foam Shampoo be used on animals that have broken skin?

We do not recommend applying any shampoo directly to a wound or broken skin due to potential irritation. Even a mild shampoo can be irritating to compromised skin and we recommend users avoid applying any shampoo directly into a cut or wound. PettoGard® Wound & Disinfectant Spray can be applied to broken skin to form a protective barrier over the affected area and help it heal.

Is it effective for cleaning dirt?


It is very effective, it combats dirt and other contaminants, without irritating the skin.


Does it have deodorant properties?


Yes, the shampoo has a deodorant effect that neutralizes the odor by replacing it with a mild scent.

How many washes can you get per bottle?

Compared to conventional pet shampoos sold in supermarket aisles, PettoGard® Hypoallergenic Foam Shampoo users find that our foaming pump extends the life of the shampoo since it is used much more efficiently. The actual amount of washes depends on the size of your pet as each animal requires different amounts of shampoo.

Is PettoGard Hypoallergenic Foam Shampoo suitable for any coat type?

Yes, PettoGard® Hypoallergenic Foam Shampoo conditioning agents are formulated for all coat types.

Does this shampoo kill fleas & ticks?

No, PettoGard® Hypoallergenic Foam Shampoo does not kill fleas or ticks. However, PettoGard® Hypoallergenic Foam Shampoo will provide relief and help the itching and dry skin to heal. You can check out our PettoGard® Flea & Tick Foam Shampoo for pets troubled with fleas and ticks problem.

Is this shampoo safe around the eyes? Is it tearless?

Yes, PettoGard® Hypoallergenic Foam Shampoo is safe to use around the pet’s eye area. However, it is not considered a tearless shampoo. If the product gets into the animal’s eyes, simply rinse well and flush with water to alleviate any chances of discomfort or irritation.

How often can I wash my pet with PettoGard® Hypoallergenic Foam Shampoo?

PettoGard® Hypoallergenic Foam Shampoo contains no harsh chemicals so they are gentle enough to use as often as you desire. It depends on how active your pet is, and whether they spend most of their time outdoors or indoors. Bathing your furry kids can help reduce itchiness, wash allergens away, and prevent infestation of ticks and fleas.

Can PettoGard® Hypoallergenic Foam Shampoo be used on puppies and kittens?

Yes, it is safe for puppies and kittens.

Can I use PettoGard® Hypoallergenic Foam Shampoo on cats?

Yes, it is safe to use on cats and dogs.

Can I use PettoGard® Hypoallergenic Foam Shampoo on my animal when pregnant?

PettoGard® Hypoallergenic Foam Shampoo can be used on pregnant or lactating animals with no concerns.

Does it need to be rinsed?

Yes, PettoGard® Hypoallergenic Foam Shampoo needs to be rinsed off the animal. PettoGard® Hypoallergenic Foam Shampoo has been specifically formulated to be easy to rinse and leave the coat optimally conditioned.

Does PettoGard® Hypoallergenic Foam Shampoo need to be left on the animal for a time period before being rinsed off?

No, there is no specific time requirement. The medicated shampoo is intended to aid in the treatment or relief of certain skin conditions.

Can the PettoGard® Hypoallergenic Foam Shampoo be used on animals that have broken skin?

We do not recommend applying any shampoo directly to a wound or broken skin due to potential irritation. Even a mild shampoo can be irritating to compromised skin and we recommend users avoid applying any shampoo directly into a cut or wound. PettoGard® Wound & Disinfectant Spray can be applied to broken skin to form a protective barrier over the affected area and help it heal.

Is it effective for cleaning dirt?


It is very effective, it combats dirt and other contaminants, without irritating the skin.


Does it have deodorant properties?


Yes, the shampoo has a deodorant effect that neutralizes the odor by replacing it with a mild scent.

How do I use MEDI+KURIN PettoGard Surface Disinfectant & Deodorizer Spray?

Use to disinfect and deodorize pet bedding, bowls, toys, play areas and more. First, the surface needs to be free from any waste, dirt, dust, or grease. Spray PettoGard Surface Disinfectant & Deodorizer Spray onto the surface. For non-porous surfaces, leave for 10-30 seconds before wiping off. Do not dilute with water or rinse off.

Is it safe to spray MEDI+KURIN PettoGard Surface Disinfectant & Deodorizer Spray near your pet’s paws, nose, and ears?

Yes, it is safe for use around the paws, nose, and ears of your pet to clean and disinfect. MEDI+KURIN PettoGard Surface Disinfectant & Deodorizer Spray is non-toxic and does not cause a harmful reaction to your pets. However, it is recommended to keep this product for external use only. That being said, you don’t have to worry if the product should accidentally get into your pet’s eyes or mouths during cleaning.

What happens if my pets licks the sprayed area?

MEDI+KURIN PettoGard Surface Disinfectant & Deodorizer Spray uses the same active ingredient, Hypochlorous Acid, that is widely used in dental treatments and surgeries. Our water-based solutions are non-toxic, fragrance-free, and chemical-free. In small amounts, they will not cause any harmful side effects if your pet licks the sprayed area.

In which scenario is it best recommended to use MEDI+KURIN PettoGard Surface Disinfectant & Deodorizer Spray?

It is best recommended for disinfecting and deodorizing areas which get dirty or smelly from daily use by your pet. This usually is a sign of bacteria or fungal build up. Pet food and water bowls, chew toys and pet beds may accumulate bacteria overtime so it is best to keep these areas clean, germ-free, and odor-free with PettoGard Surface Disinfectant & Deodorizer Spray.

What surfaces can I spray the product on?

 MEDI+KURIN PettoGard Surface Disinfectant & Deodorizer Sprayis suitable for disinfecting wood, glass, metal, stainless steel, fabric, plastic and tiled surfaces, among others. Use it on areas such as pet beds, kennels, cages, litter boxes, toys, food or water bowls, and even dirty paws of your pet.

Is this product food-safe?

MEDI+KURIN PettoGard Surface Disinfectant & Deodorizer Spray is non-toxic, safe to be used on food preparation surfaces and food or water bowls. It poses no harm if accidentally ingested in small amounts. However, we strongly advise that the product is applied for external use only.